Delivery, Return & Cancellation Policy

Ø Delivery slot timings : -

 

Slots

Delivery Timings

Morning Slots

Evening Slots

1

9.00am to 11.30am

Order should be placed before 9.00pm the previous day.

Order should be placed before 1.00pm for delivery in third slot for the same day.

2

11.30am to 1.30pm

3

4.00pm to 6.00pm

4

7.00pm to 9.00pm

 

·        Minimum order amount for normal delivery is Rs. 500/-

·        A delivery charge of Rs. 40/- shall be applicable for an orders below Rs. 500/-

 

Ø Express delivery :-

·        We also provide express deliveries in 90 minutes we charge 75 Rs for express deliveries. 

·        Express Delivery is available if your order is not in the time slot.

·        We offer free Express delivery on orders above 700 Rs For orders.

·        Express Delivery services shall be available between 9 am to 9 pm.

 

Ø Phone timings for order placement : -

·        We accept orders 24 hours over the website/ mobile app subject to delivery slots and from 9am to 9pm all days of the week over the phone.

 

Ø Return & Cancellation Policy :-

·        We accept returns or cancellations 1 hour prior to the delivery time selected by you.

·        We have ‘a-no-questions-asked’ return policy.

·        We take the utmost care to provide best product to our customers. However if you find that the products are damaged or have any quality issues, immediately report this to delivery staff. We will replace it for you at the next earliest delivery time or day.

·        Any claims thereafter would not be entertained.

·        In case of any queries or concerns, or for giving us feedback, please feel free to contact our customer support on +919867577977 or email us on

castumercare@Fishnmeat.com